BUNYA VISTA ACCOMMODATION
Reservations for short-term holiday accommodation are accepted by Nelmaro Pty Ltd Trading as Bunya Vista ABN 74 648 606 437 of 69 Drayton Street, Dalby, QLD 4405 (“the Booking Agent”) as agent for the Owner of the Property and to which bookings the following terms and conditions shall apply.
Changes to Bookings
Where possible, Bunya Vista will accept certain changes to a booking after a booking has been confirmed with a deposit. Changes such as moving from one property to another after the final payment has been made will only be possible under exceptional circumstances.
Cancellations & Prepayment
Guest will be charged a deposit of 20% at the time of booking, with the balance due 7 weeks before arrival.
Guests who cancel at least 7 days before check-in will be refunded 100% of the amount that they have paid.
Guests who cancel less than 7 days before check-in will be offered a refund subject to our ability to rebook the property.
It may also be possible to change the date of the booking, rather than cancelling, subject to availability.
The Booking Agent recommends that the Guest takes out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond the Guest’s reasonable control, as once the booking is within the 7 days of arrival the Guest will be responsible for payment of the full rental whether or not occupation of the Property occurs.
Rental
The Guest acknowledges that the Booking Agent acts as a booking agent for the Owner only and not as a principal. The contract for accommodation shall not be effective until the Booking agent sends the Guest written confirmation of the booking (via email). The rental contract is between the Guest and the Owner of the Property for which the accommodation booking is made and is subject to the terms and conditions herein.
Booking Confirmation
Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice email on or before the date or dates referred to in such notice.
Guest’s Obligations in Respect of the Property
The Guest shall be responsible for the Property during the Guest’s stay. The Guest shall take all reasonable care of the Property and at the end of the stay shall leave the Property including all utensils, fixtures, fittings and equipment on, in or about the Property in a clean and tidy condition. The Guest shall be liable for any extra cleaning, excess linen and towel usage, breakages or damage caused to the Property or any part thereof of any of the chattels therein that may occur during the Guest’s occupation of the Property and all costs for extra cleaning, repair and replacement thereof shall be payable to the Booking Agent or the Owner from the Guest Security Bond. Any such costs over and above the amount taken as Security Bond may be sought by the Owner, through the Local Courts. Any damage or breakage to any part of the Property or any of the chattels therein shall be reported to the Property Agent as soon as practicable after the damage occurring thereto.
Guest’s Property
All personal belongings, baggage, vehicles and the property of the Guest of any description shall be the risk of the Guest at all times and neither the Booking Agent nor the Owner accepts any responsibility for any loss or damage thereto.
Guest Numbers
The Guest may only allow the Property to be occupied by the number of persons nominated in the Guest’s booking application and under no circumstances shall the number of people occupying the Property be greater than that appearing on the Guest’s application or the booking confirmation, whichever is the lesser. The Booking Agent and Owner reserve the right to refuse occupation of the Property to the Guest if the condition on the number of people intended to occupy the Property is not observed. As a courtesy to guests all bedrooms and beds will be made available to guests. However it is a requirement that no more beds are used than the number of guests on the booking application unless prior approval has been sought and may be subject to additional fees for the laundering of linen. Council regulations allow holiday homes to be rented for accommodation purposes only and not as a function venue e.g. for a wedding or party. Functions and gatherings are not permitted and, if evidenced, may be closed down immediately and result in the security bond forfeited in full.
Right to Refuse or Revoke Bookings
The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.
Smoking
Smoking is permitted outdoors only.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Check-in & Check-out Times
Check-in from 2 PM
Check-out until 10 AM
Guest Address Details
Guests must provide their residential address details and email address when they book.
Guest Phone Number
Guests must provide a mobile phone number when they book.
Age
The minimum age of the person making the booking is 21 years. There must be at least one adult over the age of 21 in the group staying at the property.
The properties are not suitable for School Leaver groups.
Description of the Property
All information in respect of the Property contained in the Booking Agent’s website is believed to be correct at the time of the publication, however, all details are subject to change by the Booking Agent and/or the Owner, without notice. The Booking Agent will not accept any responsibility for any alterations to the Property or any part thereof beyond the Booking Agent’s control or any liability for any matter or occurrences beyond the Booking Agent’s reasonable control including damage caused by extreme weather conditions, breakdown of appliances, wiring, plumbing, invasion of pests, or any act or omission on the part of the Owner causing loss, accident or injury to the Guest or any one or more of them.
Availability of Property
The short-term accommodation contract negotiated by the Booking Agent and made between the Guest and the Owner is made on the understanding that the Property and its facilities as stated in the booking confirmation will be available as represented to the Guest. Should any events whatsoever arise beyond the reasonable control of the Booking Agent which render the Property uninhabitable (for example flood, fire, storm, tempest, etc.) or the property becomes for sale or is sold by the Owner, then the Booking Agent may have to cancel the Guest’s booking for the Property. Should such circumstances arise then the Booking Agent will endeavour to relocate the Guest to a holiday home of a similar standard to the property, in the same area. Where this is not possible, the Booking Agent will refund all monies paid by the Guest in respect of the Property. Upon refund of the monies paid, the guest shall have no further claims whatsoever against the Owner of the Property or the Booking Agent.